Clients reviews about Iris Memory Care of Rowlett

This review is for Iris Memory Care of Rowlett, TX. My Mother has Alzheimer's. When it became apparent that I could no longer care for her in my home, moving her into Iris of Rowlett was the right choice for us. In the four months my Mom has lived there, I have watched her thrive. The care she receives from the staff is professional, kind and playful. It is evident that the staff members love what they do and that they are appreciated by Admin. They take pride in providing a genuinely caring and respectful environment for the residents. I am grateful for the peace of mind I have gained from being able to entrust my Mother's care to Iris Memory Care of Rowlett. ~ Victoria L

My precious Mother lived in Iris for the last years of her life. She was ill for almost six years and my family grew to love all the caregivers at Iris as our own family. I know God led us to them. I am a nurse, I know how difficult their jobs are, and there are days that are not perfect. But I can promise you, the commitment they have to care for their residents is beyond comparison. I still follow the Iris FB page, and miss those residents, families, and workers every day. If you are looking for a place for someone you love, you can't go wrong by meeting with the Iris family. We are so thankful we did. ~ Nicki A

Mom resided at Iris Memory Care, Rowlett, Texas for over 13 months. During this time, she received excellent physical and emotional care from the management and staff. They were always responsive to my questions and concerns and provided timely solutions to challenges. The facility was always well maintained as well as her room. However the important part was the staff which can be challenging in this industry. They were always professional and had the best interest of my mother’s health in mind. I have no reservation in highly recommending this facility. ~ Ron D

My mother has been at Iris Memory Care Rowlett since the day they opened their doors, and it has been a wonderful experience! The caring, dedicated staff, delicious food options, super fun activities, community outings, and well-kept facilities at Iris has made all the difference in my mom's care. It gives me great comfort and piece of mind knowing that she is in the best place possible for this season in her life. Many, many thanks to Jeanie and her staff for their continuing fight for and outstanding support of those needing memory care services!! ~ Beverly T

We are so thankful for the staff at Iris Memory Care of Rowlett. They actually engage the residents rather than simply supervise them. The nursing staff is so in tune with everyone’s health and the activities are amazing (they even go on field trips!). I even have to give a shout-out to the kitchen and janitorial staff. Healthy snacks and delicious meals. Rooms and common areas are always spotless. In short, if you are looking for quality, caring care for your loved one - this is the only place to go. ~ Robin J

I have never known of a nursing facility that does so much to keep the residents active while engaging their minds. They have an OUTSTANDING activity department. Each resident is recognized on their birthday with a personalized card and refreshments. They do a lot of crafting encouraging the residents to actively participate. They even bake cookies! I am a retiree of AT&T and belong to the AT&T Telephone Pioneers. For the past three years, we have budgeted money to help finance the activities. We believe it is money well spent. ~ Mary L

I visited Iris Memory Care yesterday to see what it was all about. I walked in, it smelt fresh and clean and the residents were out of their rooms and hanging out. I LOVE seeing that!! Some were doing puzzles, some eating snacks, and some just sitting there talking to Paula and enjoying conversation. It was nicely decorated and just so inviting. I engaged with the kitchen staff and caregivers and they were all so friendly. I even drank the punch, hehe. This is a wonderful facility and your loved one would be blessed to reside here! ~ Alexis C

As a nurse who travels all around the metroplex to care for my patients, I can with confidence speak to the quality of care given by each facility I visit. Iris is by far the best memory care unit/assisted living I’ve visited and worked with. If I needed to place a loved one in memory care, I would choose Iris. The staff are all so caring, from the aides all the way up to the administrator. Each member of the staff, no matter their role, takes a hands-on, family-oriented approach to each resident. The residents KNOW they are safe and loved. I’ve cared for several patients there (I work for an outside agency) and each of the families have always been beyond pleased with the care their loved ones receive. Never heard one complaint. And the residents I visit there are always well-cared-for and feel at home. I love visiting there, too! Everyone is so friendly and always has a smile. ❤️ Oh, and they are always helping in the community and with organizations like the Alzheimer’s Association. They go above and beyond!! ~ Galaxy G

I am a professional in the senior care business and never before have I been so impressed with a facility or staff. The quality of workers and amount of time dedicated to training should be an example for anyone in this business. The building is fresh, high in technology and safety features and designed to make the most out of the world for their clients, regardless of their capability level. This is what the future of memory care should emulate—and if it doesn’t, we are all in trouble! ~ Sheryl R

My mother's health has improved since she came to Iris. The previous 2 years before I placed mom at Iris she was in the hospital and rehab every 4 to 6 months. Mom is also a wanderer and I can finally relax and not worry about her walking out of the facility. She is always clean, safe, well fed, getting her meds and enjoys the companionship. She loves the staff at Iris. Always joking and laughing with them. I highly recommend Iris if you are considering a place for your loved one. ~ Vickie W

Paula Jones, Marketing Director provided a fantastic tour at Iris Memory Care of Rowlett. I appreciated all of the information about their amenities, raised beds, the size of their rooms and all that each room has to offer. She also talked about the menus, activities calendar and other options for the residents. They were eating lunch and were receiving help from their care team according to their needs. Thank you Paula ~ Carolyn A

After a terribly bad experience at another memory care facility, we moved a family member here and have been very pleased with her care. The staff from top to bottom has showed nothing but love and care for her. Every time we go visit we are impressed with everyone and how they love each of their residents. Without hesitation we can recommend Iris Memory Care to anyone with loved ones needing that special care. ~ Robert S

Iris Memory Care is a beautiful facility with wonderful and kind staff. I mainly correspond with Elizabeth who is very knowledgeable and is always so quick to help with questions I have about dementia. Iris is very involved in the community and strives to bring awareness to dementia and the letting all know about the much needed services that their community provides. Your loved ones will be in great hands here! ~ Kelli H

Iris Memory Care is amazing! My daughter and I were soooo impressed! It has such an open inviting and homey feel. The kitchen is open and they prepare real food! We just loved it. I could go on and on. Yet, that's not all. When we told Sherry Lynn we might be a bit over budget, she was more than understanding and super patient and helpful. She was just awesome! ~ roslyn m

As a hospice aide, I've had the privilege of working in Iris Memory Care for over two years. This journey has been incredibly filled with moments of joy, love, and fulfillment. Iris Memory Care is more than just a facility - it's a warm and welcoming home where residents and staff become family. The staff are passionate and dedicated who genuinely care about each resident's well-being. They take the time to understand individual needs and preferences. From the nurses and caregivers to the activities team and administrators, everyone works together seamlessly to ensure residents receive top-notch care and support. The care and compassion shown to residents and their families are genuinely remarkable. I've witnessed staff go above and beyond to make sure residents feel comfortable, engaged, and loved. From gentle reassurance to creative activities and celebrations, the team strives to enrich the lives of those in their care. If you're seeking exceptional memory care for your loved one, I wholeheartedly recommend Iris Memory Care. It's a place where love, compassion, and dedication come together to create a warm and supportive community. ~ Seun O

MY HUSBAND IS IN IRIS MEMORY CARE, IT IS GREAT FERCILETY, THE STAFF AND CAREGIVERS ARE VERY FRIENDLY AND SUPPORTIVE. IT IS CLEAN IN THE GREAT ROOM AND DINING ARE THE FURNITUTER IS PLACED FOR THE SAFTY OF THE RESEDENS. THE CARE GIVER ARE VERY PATIENT WHIT THE RESEDENS .THE STAFF AND CAREGIVER ARE SUPPORTIVE TO THE FAMILIES. I REGEMENT IRIS MEMORY CARE. R KOBELT ~ renate k

The team at Iris have been working together for several years! This is a testament to the success they have seen in caring for and retaining their residents! I’ve watched this team build Iris from Construction to the present and they only keep growing in their programs and their abilities as a team! ~ Jenni W

It was so hard to admit that we could.no longer take care of our mom. She was so unhappy at home. After meeting with the staff at Iris and taking a tour of the facility I knew that this was the place we could trust to take care of her. Everyone there has been great. It was the best decision we could have made for her. ~ Terri H

Iris Memory Care is a wonderful place! Their staff is amazing and so caring. The food is wonderful and they alway keep the residents very engaged with activities, including outings!!! I have been in the healthcare industry for over 20 years and Iris is one of the best I’ve ever worked with! 💜 ~ Joanna R

My mother has been an Iris resident for 2-1/2 years. I have been extremely happy with her care, by everyone at Iris. my mother is happy to be there, too. I highly recommend placing a loved one in the very loving and capable care of the staff at Iris Memory Care. Kyle Webb ~ Wanda W

I work for Anchor of Hope Hospice and come into Iris Memory Care of Rowlett full time to care for our Hospice patients. The open dining room is a nice set up gives off a home environment. The activities director keeps the residents busy. Staff is great with residents. ~ Andi V

Iris has provided a kind, compassionate, patient environment for my mom. Their caregivers are warm and friendly, always giving out hugs and planning awesome activities to engage the residents. The food is good too! Wouldn’t have asked for a better fit for my mom. ~ Christina R

Iris Memory care has best staff who genuinely care about the residents! I’ve worked with them for many years and the attention to the safety and well-being of residents has never wavered. I would recommend them to families who need extra care for an aging loved one! ~ Renee B

I love iris. I have been working here for 2 years and you can tell how much love goes into taking care of these residents. I enjoy the smiles of our reaidents. And i love watching them doing activities and there morning exercises ~ Gloria V

Reviews from our customers